Happy to Help | A Customer Support Podcast

    If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!

  • Cultivating a Healthy Support Team with Suneet Bhatt

  • How Whole Company Support Improves Products and Processes with Kristi Ernst Thompson

  • Crisis Management Tips for Customer Success Teams

  • Customer Support Strategies for a Stress-Free Holiday Season

  • Curiosity, Community, and Casa Bonita: ElevateCX Recap

  • How to Write Remarkable Emails for Customer Support

  • Strategies for Understanding and Implementing Customer Feedback with Chase Clemons

  • The Importance of Finding Your Community with Sarah Hatter

  • Tips and Strategies for Getting Out Of the Support Queue

  • The Art of Training New Hires Efficiently

  • The Power of Kindness in Support and Leadership with Sarah Caminiti

  • Simple Ways to Add After-Hours Support

  • Strategies for Working With Angry Customers

  • The Evolution of Buzzsprout Support

  • Tips for Hiring a Stellar Customer Support Team

  • The Right Tone for Remarkable Support

  • Establishing Communication Goals for Your Support Team

  • Letting Go of Perfectionism to Master Customer Connections

  • The Transformative Power of Empathy in Customer Support

  • We're Happy to Help

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